Refund Policy

Introduction

Thank you for shopping at SELVARONETH. We strive to ensure you are completely satisfied with your purchase. If you encounter any issues or are unsatisfied with your purchase, our refund policy outlines the conditions and processes for returns and refunds.

Eligibility for Refunds

To qualify for a refund, please ensure that:

• The item was purchased within the last 30 days.
• The item is in its original packaging and unused condition.
• A valid receipt or proof of purchase is provided.

Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer support team via email at [email protected] with your purchase details and reason for return.
2. Our team will review your request and guide you on the next steps if the refund is approved.
3. Once approved, send the item back to us as per the instructions provided.

Refund Timeline

Once we receive your returned item, we will inspect it and notify you of the status of your refund:

• If your refund is approved, the refund will be processed to your original payment method within 5 to 10 business days.
• Any shipping or handling fees are non-refundable unless otherwise specified.

Exceptions

The following items cannot be refunded:

• Gift cards
• Digital products
• Clearance sale items

Contact Us

If you have any questions regarding our refund policy or need further assistance, please contact us at [email protected] or call our customer service at (555) 123-4567.